People

How to create understanding and trust

All Posts

People

Oct 6, 2026

AI Needs a Helping Hand

A major survey shows that staff need training, clean data and specialist help.

Simon Maughan

Technology

Sep 29, 2026

What Can’t Your Rivals Copy?

A 90-day test of the reasons customers choose your business.

Simon Maughan

People

Sep 22, 2026

Who Trains the Boss?

AI could change how future leaders learn to manage a business.

Simon Maughan

People

Sep 8, 2026

Prepare, Don’t Predict

Small, controlled experiments offer SMEs a safer route through AI uncertainty.

Simon Maughan

People

Sep 1, 2026

The Plan That Rewrites Itself

How management can free trapped capacity and raise profits.

Simon Maughan

People

Aug 4, 2026

You Can’t Opt Out of AI

Every business must learn how to use AI while controlling what it can do.

Simon Maughan

People

Jul 28, 2026

The Intelligence Layer

Why competitive advantage will come from redesigning how businesses make decisions, not automating work.

Simon Maughan

People

Jul 14, 2026

The Trust Premium

AI may commoditise products, but it does not commoditise trust, reputation or operational execution.

Simon Maughan

People

Jul 7, 2026

Ticking the Box

AI workshops satisfy compliance, but they rarely change how people work.

Simon Maughan

Technology

Jun 30, 2026

The AI Playbook

AI training should teach people how to design, test and govern systems, not just write better prompts.

Simon Maughan

Technology

Apr 28, 2026

Built to Adapt

How flexible systems and clear metrics beat rigid plans in business and war.

Simon Maughan

People

Feb 10, 2026

From Taker to Maker of Technology

The Opportunity and the Risk in Agentic Automation.

Simon Maughan

Technology

Jan 27, 2026

The Last 10%

Why automating the wrong work destroys value faster than standing still.

Simon Maughan

People

Jan 20, 2026

The Problem With AI That Never Forgets

How digital memory can lock businesses into outdated ways of working.

Simon Maughan

Your Best People Are Busy for the Wrong Reasons

Technology

Jan 13, 2026

Your Best People Are Busy for the Wrong Reasons

Why efficiency problems are really talent allocation problems.

Simon Maughan

People

Dec 30, 2025

Why Everyone Is “Above Average” and Why That’s a Problem

Grade inflation, weak metrics and the uncomfortable truth about performance reviews.

Simon Maughan

People

Dec 9, 2025

Persistence is the New IQ Test

Persistence, Curiosity and Collective Drive are my preferred hiring criteria. Here’s why.

Simon Maughan

Why 14% of Sellers Dominate and How Automation Levels the Field

People

May 13, 2025

Why 14% of Sellers Dominate and How Automation Levels the Field

What 655,000 sales deals reveal about CRM Data, decision-makers, and how to scale revenue growth.

Simon Maughan

The real risks to small business from rapid adoption of AI

Technology

Mar 4, 2025

The real risks to small business from rapid adoption of AI

The biggest transformation may be how industries are run rather than whether workers lose jobs.

Simon Maughan

People

Feb 25, 2025

Do sales teams or customers come first?

Responsibility and authority are two sides of the same coin.

Simon Maughan

People

Dec 3, 2024

How to review your own performance

Only you remember the details of what you did.

Simon Maughan

How to have a stress free annual review process

People

Nov 26, 2024

How to have a stress free annual review process

One third of managers lack the skills to handle reviews.

Simon Maughan

People

Nov 19, 2024

How to Share Your Message

Leadership is much more than stirring speeches

Simon Maughan

People

Nov 12, 2024

How to Earn a Promotion

Managing Upwards is Essential for Career Progress

Simon Maughan

People

Nov 5, 2024

How to get the most out of teamwork

Designing, planning and auditing teams produces the most consistent results.

Simon Maughan

People

AI Needs a Helping Hand

What Can’t Your Rivals Copy?

Who Trains the Boss?

Prepare, Don’t Predict

The Plan That Rewrites Itself

You Can’t Opt Out of AI

The Intelligence Layer

The Trust Premium

Ticking the Box

The AI Playbook

Built to Adapt

From Taker to Maker of Technology

The Last 10%

The Problem With AI That Never Forgets

Your Best People Are Busy for the Wrong Reasons

Why Everyone Is “Above Average” and Why That’s a Problem

Persistence is the New IQ Test

Why 14% of Sellers Dominate and How Automation Levels the Field

The real risks to small business from rapid adoption of AI

Do sales teams or customers come first?

How to review your own performance

How to have a stress free annual review process

How to Share Your Message

How to Earn a Promotion

How to get the most out of teamwork

The Profit Elevator